General info
User Experience Design Leader (He/Him)
Buffalo, NY
I’m a passionate and experienced design leader, driven to craft products and services that enhance people's lives, and build stronger businesses through user research and great design.
Experience
Buffalo, NY
Mar 2016 - Present
Vice President, Co-Lead of Experience & Design
M&T Bank
I've worn many hats at M&T, all working towards elevating design and customer-centricity, building and leading awesome teams, driving outcomes over outputs, and raising the bar in how we show up for our customers and employees.

Instrumental in building out UX organization from 2 to over 30, including dedicated Design Systems, Design Ops and User Research Teams.
Buffalo, NY
Dec 2011 - Mar 2016
Lead User Experience Designer
Managed a small team of designers focused on creating the Design and User Experience of Synacor's white label TV Products.
Buffalo, NY
Jul 2008 - Dec 2011
Lead UX Designer
Designed sites for Colleges/Universities as a Lead Designer in the eMarketing group at Datatel. Also functioned as Lead Information Architect on a number of projects. Duties include interviewing/presenting to stakeholders, performing various types of ethnography, persona development, wireframing, development of visual frameworks/comps and usability testing. Noteable clients include University of Bridgeport, Union County College, University of Wisconsin-Madison, Troy University and Carl Sandburg College.
Buffalo, NY
Oct 2006 - Jul 2008
Lead Front-End Designer
Primary Visual Designer, User Experience lead and Information Architect for all web properties and projects within several sister companies. Performed ethnographic research, created flowcharts, designed wireframes and visual comps. Other activities include close collaboration with developers and stakeholders to define project requirements as well as to introduce new methodologies and technologies to the company. Also served as Online Marketing Lead for several months managing paid search, datafeeds, and email marketing efforts.
East Aurora, NY
2002 - 2006
Online Designer
Designed brand sites, product demos and micro-sites for clients Fisher-Price and Mattel, Inc. Tasks included collaborating with online marketing teams, gathering of requirements, wireframing, visual design comps and functionality/interaction documentation. Also involved in the localization of the Fisher-Price website. Other clients included The Buffalo News, Wilson Greatbatch, The Benchmark Group, and LVD/Strippit.
Orchard Park, NY
1998 - 1999
Part-Time Interactive Designer
Cyber Design / Liquid Matrix
Design intern / Part-Time Junior Designer
Education
Pittsburgh, PA
2000 - 2002
Associate of Science - Web Design & Multimedia
3.7 Cumulative GPA
Conferences/Training
Attended
User Interface 13 - Cambridge, MA (2008)
eduWeb 2009 - Chicago, IL (2009)
GTD "Getting things Done" Seminar by DavidCo (2009)
Adaptive Path - UX Intensive 2009 - Washington DC (2009)
Bentley University - Information Visualization (2010)
An Event Apart Seattle + Mobile Workshop (2011)
UI17 - Boston, MA (2012)
SXSW Interactive (2014)
User Interface 22 (2017)
DesignX: Design Leadership Summit - Toronto (2018)
Design Systems with Nathan Curtis - NYC (2018)
Spoke at...
Southeast Region Datatel Users Group (2008) - Building and using Personas to guide design decisions.
UXPA Boston (2014) - Challenges with the Curated User Experience
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