I believe in the power of prioritizing human connection. Because the best ideas, stories, and solutions come when we deeply understand the people we’re talking to. It leads to more impactful and meaningful interactions, whether you’re selling products, building brand affinity, or inspiring change. From advertising campaigns to marketing strategy to brand communication, it all starts with a beautifully executed, deeply relatable human truth. Having worked on both the agency and brand side, I pull the strengths of each - the fast-paced and uncompromising creative thinking from agencies and the business strategy, commitment, and loyalty to people from the brand side.


General info
https://www.krop.com/lisagoodfriend mobile
San Francisco
I believe in the power of prioritizing human connection. Because the best ideas, stories and solutions come when we deeply understand the people we’re talking to. It leads to more impactful and meaningful interactions, whether you’re selling products, building brand affinity, or inspiring change. It means solving problems with creativity and thinking holistically across all consumer touch points. From advertising campaigns to marketing strategy to brand communication, it all starts with a beautifully executed, deeply relatable human truth.

Having worked on both the agency and brand side, I pull from the strengths of each. I bring the fast paced and uncompromising creative thinking from ad agencies together with the business strategy, commitment and loyalty to people from the brand side.

Specialties: Creative Direction, Brand Development, Art Direction, Copywriting, Integrated Campaigns, Social Strategy, Web Design & Content Strategy, Content Creation, Photography & Video Production, Creative Management & Mentorship.

https://www.linkedin.com/in/lisagoodfriend/
https://www.krop.com/lisagoodfriend/

Work history
San Francisco, CA
Sep 2014 - Present
Senior Creative Director, Global Creative Team
Benefit Cosmetics
As the Senior Creative Director, Campaign & Content I lead a team of creatives to ideate, develop and execute break-through omni-channel marketing campaigns for all consumer touch points. I developed and oversee Benefit Cosmetics' global brand program that includes model payoff, product photography and video. I built an internal content studio and led the redesign of Benefit's website in 44 languages (three times!). I also oversee the creation of ongoing content for global etailers and social channels that include engaging product stories, educational content, how-to "sell videos" and brand work. Additionally I provide creative direction and feedback to regional teams developing local specific creative work.


San Francisco, CA
Apr 2013 - Sep 2014
Creative Director
AKQA
Rebuilt the creative team on Google+, elevating the quality of work and regaining client trust. Launched Google’s new social shopping product that was voted one of the most contagious ideas in 2013 by Contagious Magazine. The launch video was viewed over 1.5 million times in the first week.

Other responsibilities include successfully leading new business pitches for numerous global clients, strategic oversight and content creation for all social channels that including leading photoshoots, video production, editing and motion design.


San Francisco, CA
Nov 2011 - Apr 2013
Creative Director
Razorfish
Led creative on a global social campaign for the launch of Lenovo's new IdeaPad Ultrabook that included coordination with multiple partner agencies. Developed the tone and conceptualized the 2012 TED Prize launch video as well as leading creative for the accompanying website. Developed the tone and visual style of an immersive experience for PG&E and supervised a team of creatives that created and maintained the project.
San Francisco, CA
Sep 2009 - Nov 2011
Associate Creative Director
AKQA
Part of the leadership team that drove a tremendous growth period on the Target account by elevating the work, building a robust team and bringing a high level of production experience. Created and led the first integrated campaign that included TV, print, digital and social. Managed the launch of Target’s Style social that included robust editorial content creation for all their channels.
San Francisco, CA
May 2006 - Sep 2009
ACD/CW
Tribal DDB
Worked on Clorox’s award-winning and most successful new product launch, Green Works. Led the creative on the digital campaign featuring real women video blogging about their experience with the product before the term “mommy blogger” had been invented and heavily exploited. Created high profile TV, print campaign and outdoor campaigns for Pine Sol, Fresh Step and Glad.
San Francisco, CA
Aug 2003 - May 2006
Senior Copywriter
EVB
As EVB’s first copywriter, we pitched and won the LeapFrog account and many new Wrigley projects. I brought a new level of strategic thinking and creative approach to help create innovative, cutting-edge web films, websites and digital experiences. Won a Cannes Cyber Lion "Best in Show" and included in Communication Arts for Redwood Creek winery work.
Education
Santa Barbara, CA
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BA in Psychology
University of California Santa Barbara
New section
Awards
2013 Creativity Innovators of the Year -- Shop the Hangout Google+
2013 Contagious Magazine -- Shop the Hangout Google+
2009 Silver Effie -- Green Works
2004 Cannes Cyber Lion "Best in Show" -- Redwood Creek
2004 Communication Arts -- Redwood Creek
2000 SF Show -- Microsoft
2000 Mobius Award -- Microsoft
2000 Mobius Award -- E-Color
1995 Scottish Radio Scholarship
1994 ROSE'S (Regional Advertising Awards) -- Unilever
1993 Scottish Advertising Awards -- Unilever
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